Most travel scooters ordered by 2PM ET Monday through Friday will ship from the manufacturer the same day via Fedex or UPS, and will usually arrive in 3-5 business days.
Full Size Scooters
Most medium to full-sized scooters ship within 3 business days and are delivered within 6-10 business days. The selection of some accessories or upgraded configuration options on full-sized Pride Scooters, such as special seating sizes, are considered custom orders and will take from 1-3 weeks to leave the warehouse. Pacesaver scooters are built to order, and take approximately 2 weeks to leave the warehouse. All medium or full size scooters are delivered via freight carrier. The freight carrier will call you to arrange a specific delivery time once the scooter arrives in the facility in your area.
Please note: These dates are an estimate only and may change. You will receive a shipping confirmation from Mobility On Wheels as soon as your order has shipped and will be contacted directly should there be any significant delay in shipping.
The EW-29 is a one of kind scooter combining pedal power and battery power in one. The EW-29 is perfect for the user who would like to get a little exercise, but have the ability to switch over to full power by simply twisting the throttle handle. The frame width and length provides a well-balanced base. The low step-through frame makes it easy to get on and off of the seat. The EW-29 will reach speeds up to 15 MPH and will travel up to 20 miles.
A scooter that you can pedal is about as unique as it gets. If you still enjoy getting around by doing a little exercise but would like the security of a power back up in case you get tired, the EW-29 is your answer. Simply twist your throttle handle and the electric power fully takes over.
Beyond being able to get a little exercise and the convenience of a full power backup when needed, the EW-29 has some pretty some great functionality. A front basket and large rear storage basket make the EW-29 very practical for carrying groceries, running errands, or maybe carrying the essentials you need for a fun day and picnic in the park.
Front Storage Basket
Large Rear Storage Basket
LED Front Electric Light
Electric Horn
Forward/Reverse Switch
Over-sized Seat With Backrest
Arrives fully assembled
Your scooter will arrive curbside in a single box, fully assembled and ready to drive. However, you’ll need to remove the protective packaging and you may require the assistance of loved ones to get it off the shipping pallet.
Specifications for the EW 29
Quick-Ship:
Yes
Top Speed:
15.00 mph
Turning Radius:
150″
Drive Range:
20.00 miles
Weight Capacity:
400.00 Lbs
Ground Clearance:
6.00″
Disassembles:
No
Delta Tiller:
No
Max Seat to Ground Height:
35″
Lowest Seat to Ground Height:
32″
Multiple Seating Options:
No
Power Elevating Seat:
No
Height Adjustable Seat:
No
Wheel Type:
Three Wheeled
Front Wheel Size:
22″
Rear Wheel Size:
20″
Air-Filled (Pneumatic) Tires:
Yes
Overall Width:
29″
Overall Length:
67″
Transportable/Collapsible:
No
Foldable:
No
Battery Type:
48V, 12AH
Batteries Included:
Yes
Battery Charger Type:
Off Board
Larger Battery Option:
No
Drive Type:
Rear-Wheel Drive
Suspension:
Yes
Braking System:
Front and rear braking system.
Disc Braking:
Front Brake, Rear Expansion Brake
Basket Included:
Yes
Headlight:
Yes
Approximate Shipping Dimensions and Weights
Product Weight:
128 lbs.
Box 1
Shipping Weight:
303.00 lbs.
Length:
80.00″
Width:
36.00″
Height:
54.00″
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Warranty Information for the EW 29
This warranty is extended only to the original purchaser of the product. This warranty gives you specific legal rights and you may also have other legal rights which vary from state to state.
3 Years – Frame components: including platform, seat post, and frame
1 Year – Electronic components
6 Months – Batteries
WARRANTY EXCLUSIONS: This warranty is only given to the original purchaser of the Scooter.
This Warranty excludes:
Battery Charger: The charger carries a 30 day warranty.
Consumable items which may need replacing due to normal wear and tear (tires, tubes, belts, bulbs, upholstery and seating, throttle, brakes, motor brushes, fuses, plastic shrouds and footrest covers)
Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, negligence, improper operation, excessive loading, maintenance, storage, commercial use, or use other than normal.
Used other than for the purpose of the purchaser’s mobility.
Repairs and/or modifications made to any part of the scooter without specific and prior consent from E-Wheels.
Batteries: Batteries carry a limited warranty which is subject to a stringent wear and tear clause. Any battery faults due to a defect in the original manufacture will normally become obvious within the first two months of use. Any gradual deterioration in performance after this period is normally associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturer’s warranty. There is no other express warranty.
MOBILITY ON WHEELS Return Policy
Please inspect your product upon delivery. If the product is damaged or is not the product ordered, please refuse the delivery. If your item was delivered without a signature and is damaged or incorrect please call Mobility On Wheels Customer Service.
Once accepted, the following conditions apply:
This item has a 10% Restocking Fee.
You are responsible for the cost of return shipping and the product must be in the original packaging.
The item must be in NEW CONDITION, UNUSED. Indications of use include, but are not limited to: Cracks, dirt, scratches, dirty tires, wear to seats and armrests, or damage to charging ports. We know it is tempting to take your new scooter outside immediately, and once you do, it is not returnable.
All accessories and chargers included in the scooter box must be returned. Example: Chargers, key fobs, baskets, additional shrouds. Accessories not included in scooter box, those purchased separately, do not have to be returned as part of a scooter return.
Items canceled after the product has already shipped will be considered a return.
Unfortunately, delivery service fees, including Next-Day and Overnight shipping fees, Inside Delivery, White Glove Delivery and Tech Set-Up are not refundable.
Return Process:
Request an RA (Return Authorization) from Mobility On Wheels within 30 days of delivery acceptance.
Once the RA has been issued from Mobility On Wheels, ship the item back to the address noted on the RA within 14 days.
Once the product is received, it will be inspected for damage and signs of use. If item shows any signs of use, Mobility On Wheels is not able to issue a refund. In the event your item is not returnable, we will contact you and you can decide if you’d like it shipped back. You will be responsible for shipping fees to get the item back to you.
Once approved, your refund, minus any restocking fees, will be refunded to your original form of payment.
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